Shipping Policy
At Fount Research, we are committed to providing reliable shipping for all laboratory research products.
Order Processing
Orders are typically processed within 1–3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.
Once an order has been processed and shipped, a tracking number will be provided to the customer via email.
Shipping Time
Estimated delivery times may vary depending on the shipping carrier and destination.
Typical delivery estimates:
- United States: 2–5 business days
Shipping delays caused by carriers, weather conditions, customs processing, or other factors outside our control may occur.
Shipping Address Accuracy
Customers are responsible for ensuring that all shipping information provided at checkout is accurate and complete. Fount Research is not responsible for packages delivered to incorrect addresses due to customer error.
Lost or Delayed Shipments
If a shipment is delayed or appears lost in transit, customers should contact the shipping carrier first. If additional assistance is required, please contact our support team and we will help investigate the issue.
Order Refusal
Fount Research reserves the right to cancel or refuse any order that appears inconsistent with our Research Use Only (RUO) compliance policies or applicable laws and regulations.
Contact Us
Have more questions pertaining to your order? Reach out to us at orders@fount-research.com